Terms of Service

OVERVIEW

Welcome to Etsura. These Terms of Service ("Terms") govern your use of our website (etsura.com) and the purchase and use of our products.

By visiting our site or purchasing our products, you agree to be bound by these Terms, including our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

 

 

1. GENERAL CONDITIONS

  • You must be at least 18 years old or have parental consent to use our Services.

  • Your use of our Service must comply with all applicable laws and regulations.

  • We reserve the right to refuse service to anyone for any legitimate reason.

  • We may update these Terms at any time. Continued use of our website following any changes constitutes acceptance of those changes.

  • Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

 

 

2. PRODUCTS AND SERVICES

  • We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors will be accurate.

  • We reserve the right to limit quantities of products purchased and to discontinue any product at any time.

  • Product descriptions and specifications are subject to change without notice.

  • We do not warrant that the quality of any products or services purchased will meet your expectations. All products and services are provided “as is” without any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.

  • Important: Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.

  • Please refer to our Return & Refund Policy for details regarding returns, refunds, and exchanges.

 

 

3. ACCURACY OF INFORMATION

While we strive to provide accurate and up-to-date information, there may occasionally be mistakes or omissions on our site. We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information at any time without prior notice.

 

 

4. ACCOUNT INFORMATION AND SECURITY

  • You agree to provide current, complete, and accurate purchase and account information.

  • You are responsible for maintaining the confidentiality of your account information and password.

  • You are responsible for all activities that occur under your account or password.

 

 

5. INTELLECTUAL PROPERTY

All content on our website—including text, graphics, logos, images, audio clips, and software—is the property of Etsura or its content suppliers and is protected by international copyright laws.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without express written permission.

 

 

6. USER COMMENTS AND FEEDBACK

  • Any comments, feedback, suggestions, ideas, or other submissions provided by you become our property.

  • We are not obligated to maintain any submissions in confidence, compensate you, or respond to any submissions.

  • You are solely responsible for the content and accuracy of your submissions.

 

 

7. THIRD-PARTY LINKS

Our Service may contain links to third-party websites not owned or controlled by Etsura. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.
We encourage you to read the terms and privacy policies of any linked websites.

 

 

8. LIMITATION OF LIABILITY

  • Etsura, our directors, officers, employees, affiliates, agents, contractors, and suppliers shall not be liable for any injury, loss, claim, or damage related to your use of our Service or our products.

  • All Etsura accessories—including but not limited to lifting grips, ankle straps, resistance bands, and other training gear—are intended for use only as described in the provided instructions. By purchasing or using our products, you acknowledge and agree that you are solely responsible for how they are used.

  • We are not liable for injuries, damages, or losses resulting from misuse, improper handling, or failure to follow safety guidelines.

  • Always train with proper form, consult a qualified professional before starting any new workout program, and use our products at your own risk.

  • We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.

  • In no event shall our total liability exceed the amount paid by you for the product or service in question.

 

 

9. INDEMNIFICATION

You agree to indemnify and hold harmless Etsura and our affiliates, partners, officers, directors, agents, and employees from any claim or demand resulting from your breach of these Terms.

 

 

10. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to be valid and enforceable.

 

 

11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

 

 

12. SMS MARKETING

By consenting to Etsura’s SMS marketing at checkout or subscribing via our tools, you agree to receive recurring text notifications (including order updates and abandoned checkout reminders), marketing messages, and transactional texts (such as review requests), even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

Opt-Out: To unsubscribe, reply with STOP to any message or use the unsubscribe link provided. We also honor any request clearly expressing your desire to opt out (e.g., “please remove me”). Message and data rates may apply.

For assistance, contact us through our website support page. 

We reserve the right to modify any short codes or phone numbers used for SMS at any time. Delivery failures, delays, or misdirected messages are not our responsibility.

Your privacy is important to us. See our Privacy Policy for details on how we handle your data.

 

 

13. ARBITRATION AND CLASS ACTION WAIVER AGREEMENT

1. Arbitration

By purchasing or using Etsura products or services, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of our website or products (a “Claim”) shall be resolved exclusively through binding individual arbitration, administered by the American Arbitration Association under its applicable rules.

Arbitration is a private process where a neutral arbitrator—not a court—resolves disputes. The arbitrator will issue a written decision with findings of fact and law. The arbitrator cannot commit errors of law, and their award may be reviewed by a court of competent jurisdiction. Each party is responsible for its own legal fees and costs.

Arbitration Procedures:

  • Claims shall be heard by a single arbitrator.

  • Arbitration may occur in person, by phone, or through written submissions.

  • The arbitration will be governed by the Federal Arbitration Act (FAA) and the laws of California, without regard to conflicts of laws principles.

Exclusion from Arbitration:
You may opt out of arbitration within 30 days of your first purchase by sending a message through our website support page stating: (1) your name, (2) address, and (3) your clear intent to opt out.

 

 

2. Class Action Waiver

You and Etsura agree that disputes will be resolved on an individual basis only. Neither you nor Etsura may bring claims as a plaintiff or class member in any class, consolidated, or representative proceeding.

Any dispute regarding the enforceability of this waiver shall be decided by a court, not an arbitrator.

 

 

14. CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Your continued use of our Service following any changes constitutes acceptance of those changes. Please review this page periodically for updates.

 

 

Contact Us

If you have any questions about these Terms, please contact us through our website support page.